This post describes how to set up the HelpDesk ticket system making use of the Softaculous installer in cPanel.
You can have HelpDesk up and running on your internet site in minutes by utilizing the Softaculous application installer in cPanel.
To install HelpDesk using Softaculous, follow these steps:
- Visit to cPanel.
If you do not know exactly how to visit to your cPanel account, please see this short article.
- In the SOFTACULOUS APPS INSTALLER section of the cPanel residence screen, click any one of the alternatives under Categories. The Softaculous installer page appears.
It does not matter which choice you click under Categories. All of them begin the Softaculous installer.
- In the Search text box, type helpdeskz and after that press Go into.
Alternatively, you can utilize the navigating pane on the left side. To do this, click Consumer Support, and afterwards click HelpDesk.
- Click Install. The installment page appears.
- In the Choose Procedure listing box, choose the method.
If you have an SSL certificate set up on your website, pick https:// or https://www. If you do not have an SSL certificate mounted on your website, choose http:// or http://www.
- In the Choose Domain name list box, select the domain name for installment, or accept the default worth.
- In the In Directory message box, kind the directory site where you intend to mount the application, or approve the default worth.
If you desire your domain to go straight to the application, make certain the In Directory message box is empty.
- In the Admin Username text box, type the administrator username.
- In the Admin Password text box, kind the manager password.
Make certain that you select a solid password! The Softaculous installer offers a ranking for your password'’ s toughness, and also turns green when the password is solid. Additionally, you can click the symbol alongside the Admin Password message box, as well as Softaculous produces a strong, random password for you.
- Click the symbol to broaden Advanced Options.
- In the Data source Call text box, kind the name of the data source to develop for the application, or accept the default value.
- In the Table Prefix message box, kind the data source table prefix, or accept the default worth.
- If you do not wish to get e-mail alerts when application updates are offered, pick the Disable Update Notifications Emails check box.
A2 Hosting highly recommends that you obtain e-mail notifications when application updates are readily available. Maintaining your website upgraded aids avoid unauthorized access attempts as well as data loss.
- To immediately upgrade the application when updates are readily available, choose the Vehicle Upgrade check box.
- In the Back-up Location checklist box, you can pick a place to store application back-ups.
- In the Automated backups list box, you can choose whether or not Softaculous makes routine backups of your application.
- In the Back-up Rotation list box, you can choose how usually Softaculous overwrites the oldest backup file with a new back-up data.
- To obtain site configuration details after the installation is full, type an e-mail address in the Email setup information to text box.
- Testimonial the setup options and setups, and after that click Install. When setup is total, Softaculous supplies information about the application'’ s setup.
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